TUTORIALS

Cannot Find 3uAirPlayer on Your Phone or Tablet?

03/09/2026

168

If your phone or tablet cannot detect 3uAirPlayer, try the following solutions.

 

Solution 1: Restart the 3uAirPlayer Service

 

Open the 3uAirPlayer main interface on your computer and navigate to the network mirroring page for either iOS or Android devices.

 

In the mirroring method settings, click “Restart Mirroring Service.”

 

This will restart the screen mirroring service module and ensure that your phone or tablet can properly receive the connection signal sent from the computer.

 

After the service restarts, search for the device again and try reconnecting.

 

Solution 2: Make Sure Both Devices Are on the Same Network Segment (Key Check)

 

If restarting the mirroring service does not solve the problem, check whether the IP address displayed in 3uAirPlayer and the IP address of your phone or tablet are within the same network segment.

 

Both devices must also be connected to the same router.

 

Note that sometimes WiFi networks may have the same name but different IP network segments, so the IP address should be used as the final reference.

 

How to Check the IP Address on Your Phone or Tablet

 

1. Open Settings on your device.

 

2. Go to WiFi / WLAN settings.

 

3. Tap the currently connected WiFi network to view the device’s IP address.

 

Example

 

If the IP address shown in 3uAirPlayer is:

 

X.X.X.156

 

And the phone or tablet IP address is:

 

X.X.X.123

 

This means the two devices are on different network segments, even if they are connected to the same WiFi name. In this case, the devices will not be able to discover each other.

 

If the devices are not on the same network segment (or not connected to the same router), connect both the phone/tablet and the PC to the same router network.

 

If you are using a modem (optical modem), make sure the computer’s network cable is plugged into the router instead of the modem, ensuring that both devices are within the same network environment.

 

Solution 3: Restart the Router

 

If the above solutions do not work, try restarting your router.

 

1. Turn off the router power.

 

2. Wait about 30 seconds.

 

3. Turn the router back on.

 

After the router restarts, follow:

 

●Solution 1 (Restart the mirroring service)

 

●Solution 2 (Confirm both devices are on the same network segment)

 

Then try searching for the device again.

Windows
Mac OS
iOS
Linux
3uTools
Win 64-bit For this device
V9.03 2026-03-12
Download
Win 32-bit For this device
V9.03 2026-03-12
Download
3uTools
Intel Chip How to Identify Chip Type
V9.01 2025-12-31
Download
Apple Silicon
V9.01 2025-12-31
Download
How to Identify Chip Type
1.  Click the Apple icon in the top-left corner of the screen and select About This Mac.
2.  Check the Processor or Chip field to determine if it is "Intel" or "Apple".
Please use the 3uTools PC client to install the iOS client:
1、 Install either the Windows or Mac version of 3uTools on your computer
2、 Open the PC client and connect your device to the computer via USB cable
3、 After the connection is successful, wait for the computer to automatically install the mobile app for the device, or locate “Install Mobile App” on the computer and manually click to install.
3uTools
deb file
V3.01 2025-11-20
Download
rpm file
V3.01 2025-11-20
Download
Windows
Windows
iOS
iOS
Android
Android
TV
TV
3uAirPlayer
Win 64-bit For this device
V6.0.3 2026-03-11
Download
Win 32-bit For this device
V6.0.3 2026-03-11
Download
iOS Device Mirroring (No App Required)
1、 Install 3uAirPlayer on the Windows PC
2、 Open Control Center and select Screen Mirroring
3、 From the list, choose your PC to start mirroring
4、 Or connect your iOS device to the PC via USB to begin mirroring
Scan to get "3uAirPlayer" App
3uAirPlayer TV V1.0.18
2025-11-28
TV System Requirements: Android 7.0 or later
Download the TV installation package, copy it to a USB drive, insert it into your TV or set-top box, then select the file from the home screen to install.