Westpac has claimed that Apple has forced the bank to remove a major feature from its iPhone mobile banking app.

The Westpac Keyboard feature allowed the bank’s customers to share bank account details and pay individuals from within apps such as Facebook Messenger and WhatsApp that allow the use of third-party keyboards.

“We can confirm that the free keyboard feature that enabled customers to transfer money through social media applications will not be included in our next software update in July,” a spokesperson for the bank said.

“The Keyboard was originally approved but we were later notified that it was not suitable for the App Store. This is disappointing for us and the thousands of customers who are currently using it.”

The Australian Competition and Consumer Commission rejected an application lodged by Westpac, the Commonwealth Bank, NAB, and Bendigo and Adelaide Bank that would have allowed the companies to act as a cartel in negotiations over Apple Pay.

A key aim of the group of banks was to force Apple to allow third-party applications on the iPhones to access the handset’s NFC capabilities, which are used by Apple Pay for contactless payments.

Google’s Android mobile platform allows third-party app developers to access handsets’ NFC capabilities, which allows banks to integrate support for contactless payments.

Source: computerworld