TUTORIALS

Still Seeing “Recharge Required” After Purchasing a 3uAirPlayer Membership?

03/03/2026

136

If you still see the “Recharge required” prompt after purchasing a 3uAirPlayer membership, follow the steps below:

 

Method 1: Log out and log back in

 

a. Click “Log In Now” in the upper-right corner of the 3uAirPlayer interface and sign out of the current account.

b. Enter your account and password (or sign in with your phone number or a third-party account) to log in again.

c. After logging in, check whether your membership is active and whether the “Recharge required” prompt has disappeared.

 

Method 2: Check VPN interference and restart the app

 

a. Check whether a VPN is enabled on your computer (especially VPNs used for international access). If so, turn it off.

b. Completely exit 3uAirPlayer. You can verify this in Task Manager.

c. Relaunch 3uAirPlayer, log in to your account, and check whether the membership status has returned to normal.

 

Method 3: Verify the correct account is logged in

 

Make sure the account used to purchase the membership is the same account currently logged in to 3uAirPlayer.

 

If a different account is logged in, sign out and log in with the correct subscribed account.

Windows
Mac OS
iOS
Linux
3uTools
Win 64-bit For this device
V9.03 2026-03-12
Download
Win 32-bit For this device
V9.03 2026-03-12
Download
3uTools
Intel Chip How to Identify Chip Type
V9.01 2025-12-31
Download
Apple Silicon
V9.01 2025-12-31
Download
How to Identify Chip Type
1.  Click the Apple icon in the top-left corner of the screen and select About This Mac.
2.  Check the Processor or Chip field to determine if it is "Intel" or "Apple".
Please use the 3uTools PC client to install the iOS client:
1、 Install either the Windows or Mac version of 3uTools on your computer
2、 Open the PC client and connect your device to the computer via USB cable
3、 After the connection is successful, wait for the computer to automatically install the mobile app for the device, or locate “Install Mobile App” on the computer and manually click to install.
3uTools
deb file
V3.01 2025-11-20
Download
rpm file
V3.01 2025-11-20
Download
Windows
Windows
iOS
iOS
Android
Android
TV
TV
3uAirPlayer
Win 64-bit For this device
V6.0.3 2026-03-11
Download
Win 32-bit For this device
V6.0.3 2026-03-11
Download
iOS Device Mirroring (No App Required)
1、 Install 3uAirPlayer on the Windows PC
2、 Open Control Center and select Screen Mirroring
3、 From the list, choose your PC to start mirroring
4、 Or connect your iOS device to the PC via USB to begin mirroring
Scan to get "3uAirPlayer" App
3uAirPlayer TV V1.0.18
2025-11-28
TV System Requirements: Android 7.0 or later
Download the TV installation package, copy it to a USB drive, insert it into your TV or set-top box, then select the file from the home screen to install.