Apple Opens Repair Program for iPhone 11 Touchscreen Issues

2020-12-07 201 Posted by 3uTools

Apple Opens Repair Program for iPhone 11 Touchscreen Issues


Apple on Friday launched a worldwide repair service program for iPhone 11 devices suffering from a display module issue that causes screens to stop responding to touch input.

The "iPhone 11 Display Module Replacement Program for Touch Issues" covers models of the handset manufactured between November 2019 and May 2020, Apple said in an announcement posted to its website.

According to the company, a "small percentage" of iPhone 11 models are impacted by the problem, which was traced back to a faulty display module. It is unclear how many units are affected or covered by the repair program.

Owners of iPhone 11 handsets that present touchscreen troubles can input their unit's serial number into an automated verification system on Apple's support website. If eligible, Apple or an Apple Authorized Service Provider will replace or repair the device free of charge.

Apple notes other hardware damage that might impede the repair process, like a cracked screen, will need to be fixed prior to service. Customers might bear the cost of those initial repairs. Similarly, customers are eligible for a refund if they paid for repair services now covered by the new program.

Like most Apple service programs, the iPhone 11 plan does not extend standard warranty coverage and covers affected devices for two years after first retail purchase.

Source: Appleinsider

Related Articles

Stunning Concept Shows how iPhone Could Evolve in 2019 iPhone 11 Accident Reveals Apple's Release Date Turns out is is Super-easy to turn an iPhone 11 Pro into an iPhone 11 Pro Max First iPhone 11 and iPhone 11 Pro Pre-orders Start Arriving in New Zealand iPhone 11 Concept Hypes Triple Camera Unit on Youtube Camera Comparison: Google Pixel 4XL vs. iPhone 11 Pro Max iPhone 11 Concept Envisions Triple Camera Setup, Punch-Hole Notch, and 100W Fast Charging iPhone 11 and 11 Pro Will Show Warning if Non-Genuine Apple Display is Used for Repairs